Really comfortable chair , very good value for money and friendly service from the APOL Team. However personally i feel the head rest is quite hard and at a uncomfortable position for me as i am not very tall.
Its like what the title say the chair is has excellent quality and customer service is really good. Response time is so fast , I chatted in Facebook then the customer support called me after a few minutes. I even missed a call from the agent, but persist to call me again. If chair last for a very long time, definitely will buy another one.
One of the best chair I've had. Was comparing this to SL and chose this over SL due to price and comfort. SL was a little too hard imo.
Could be because i'm not tall enough, but the Kraken neck pillow seems to be at a very weird position for me.